Privacy Policy

At RunTactix, we are committed to protecting your privacy and ensuring a secure experience while using our fantasy cricket platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, mobile application, or related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your full name, email address, mobile number, and date of birth.
  • Account Details: such as username, password, preferences, and transaction history.
  • Payment Information: details required for deposits and withdrawals, including UPI, bank account, or wallet information.
  • Device & Usage Data: IP address, browser type, device identifiers, operating system, location, and gameplay activity.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your RunTactix account.
  • Enable participation in fantasy contests and tournaments.
  • Process payments, withdrawals, and provide customer support.
  • Improve our services, user experience, and promotional content.
  • Prevent fraudulent activity and ensure fair gameplay.
  • Send relevant updates, notifications, and marketing communications (you may opt out at any time).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Trusted service providers assisting in payment processing, hosting, or analytics.
  • Legal or government authorities when required by law or legal process.
  • Internal teams for fraud detection, risk mitigation, and security enforcement.

4. Data Security

We implement industry-standard measures to safeguard your data, including encryption, firewalls, and secure servers. Despite this, no method of transmission over the internet is 100% secure. You are advised to use strong passwords and avoid sharing login details.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal details at any time.
  • Withdraw consent for marketing communications.
  • Request deletion of your account and personal data (subject to verification and legal compliance).

6. Children's Privacy

RunTactix is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that a minor has provided data, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Users will be notified of significant changes via email or platform notifications.